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How to Ride an Escalator, According to Escalator Manufacturers

Nick Douglas Oct 09, 2019. 24 comments

People shouldn’t walk on escalators. (It slows down the flow at rush hour.) According to a recent CBC report, all the walkers are breaking escalators faster. The Otis Elevator Company even says that walking on the escalator is a safety hazard. But that’s not what we’re here to talk about. We’re here because of a dumbfounding revelation from Otis.

According to the CBC:

Otis, a manufacturer of escalators (and the trademark owner of the word escalator) actually recommends users stand in the middle of the escalator with hands on both railings for maximum safety.

When asked for comment, an Otis rep confirmed that the company discourages walking on the escalator, and that riders should “step on, hold on to the rail and stay alert.” The 22 safety recommendations listed on Otis’s website include “stand in the center of the step and face forward,” but they do not mention double-fisting the handrails.

But just to be safe, we illustrated Otis’s utopian vision for a safely escalated world.

Illustration: Benjamin Currie

Here are some things the Otis safety page does explicitly advise:

  • Don’t use a stopped escalator as stairs (sorry Mitch Hedberg)
  • No leaning
  • No canes
  • Don’t sit
  • “Take extra care if you are wearing bifocals”
  • “Hold children firmly with one hand”
  • “Keep loose clothing clear of steps and sides”
  • Don’t stand at the top or bottom of the damn escalator like it’s your living room

There really is a small risk to escalator walking: As the CBC points out, in the U.S. about 10,000 people get injured on an escalator each year. And one Tokyo study blamed walking for a decent portion of Tokyo’s escalator injuries.

Much as I’d love to manipulate these stats to make everyone behave the way I’d like you to, it is obviously not particularly dangerous—just pointless—to walk up a normal escalator. But one injury firm connects the dots: Escalators can malfunction, so badly that people die. And when an escalator breaks, all these paranoid safety precautions can suddenly make a difference.

Life is about weighing risk, and the risk is pretty low that you’ll be the one to fall through a missing escalator step. But sometimes, someone does, and if you’re sprinting up the magical moving staircase every day, you are buying a few more lottery tickets for that particular prize. I’m not saying you should death-grip the handrail. But watch your step, yeah?

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