LOADING ...

Woman Sees Dealership Employee Running Errands in Her Truck While It's in for Service, Steals It Back

Alanis King Apr 20, 2019. 24 comments

No one wants their car misused while in the shop, since it’s in for service, not joyrides or errands. But a Mississippi woman with a knack for teaching people a lesson didn’t just file a complaint when she saw a dealership employee running errands in her truck—she just stole the truck back and left them without a ride.

The woman, Penny Ivy Thompson, posted her side of the story on Facebook on Wednesday: basically, that when her truck was supposed to be at the local Mac Haik Flowood dealership for service, she instead saw it tailgating another car down the road and followed it to make sure it got to its destination “in one piece.” Its destination, Thompson wrote, turned out to be Lowe’s.

Thompson said she waited 20 minutes for the employee to come back out, but eventually called the dealer to ask where her truck was. She ended up telling them herself, in addition to all of social media—her post from Wednesday had nearly 10,000 shares, as of this writing.

“Well then what did I do?” Thompson’s post said. “I found my spare key out of my purse and I steal MY OWN DODGE from Lowes parking lot cause ya see I’m a Home Depot kinda girl anyway.

“Here comes ol dummy... swinging his shopping bag and I never checked up. He never looked up. He just stopped and stood in the parking lot. I left him in the parking lot stranded.”

Jackson, Mississippi newspaper the Clarion Ledger confirmed the incident with the dealership and through Facebook, where it linked to a comment from the dealership’s general manager, Will LaGrange, on a follow-up post.

The link now leads to a “content is not available” page, but the Clarion Ledger reports that LaGrange said the employee who took the truck to Lowe’s was fired and that the service manager was suspended. LaGrange also said he offered to meet with Thompson and her husband to apologize in person.

From the story:

“I am fully aware of the situation that has occurred and I am disgusted that an employee of mine would take a customer’s vehicle for anything other than official use. I take full responsiblity (sic) for what has occurred. Swift action has taken place and will continue to take place,” LaGrange said in the Facebook comment.

“Penny and her family have every single right to be mad at what has transpired. I am embarassed (sic) both professionally and personally by what has occurred, and I will do what it takes to make sure that something like this never happens again,” he said.

The dealership owner told the Clarion Ledger he accepts responsibility for what happened and that he’d make sure the technicians there were trained on how to handle customer cars: “better than [they] treat [their] own vehicles,” he said.

Of course, plenty of us do take our own vehicles to home-improvement stores.

24 Comments

Other Alanis King's posts

The Crossover Craze Has Taken Over The U.S. Luxury Market The Crossover Craze Has Taken Over The U.S. Luxury Market

The Morning ShiftAll your daily car news in one convenient place. Isn't your time more important?   Crossovers and SUVs have taken over the luxury vehicle market in the U.S., Ford and Lincoln prepare for EV crossovers, Ferrari wants to make more cars but not too many more cars, the Toyota RAV4 gets recalled, and Fiat’s future vehicles. All of...

C8 Corvette Designer Director: 'Design It For A 10-Year-Old Kid' C8 Corvette Designer Director: 'Design It For A 10-Year-Old Kid'

The Chevrolet Corvette, over its many decades, has garnered a reputation for its appeal to older men—an unfortunate stereotype for a vehicle that was pretty freakin’ sweet even before its eighth generation came around, and for the team that needs to market the car to younger folks in order for it to stay relevant.But reputations aren’t easy to drive...

Rallycross Jump Leads To Broken Back For Scott Speed Rallycross Jump Leads To Broken Back For Scott Speed

Scott Speed, who broke his back while landing a jump in a Nitro World Games rallycross heat race over the weekend but still finished the heat before getting out of the car, said on Instagram Sunday that he’s going the non-surgical route for his broken back. The recovery is expected to take six to eight weeks, he said.The injury...

Aston Martin Is Getting Into The 'Evil Lair' Business Aston Martin Is Getting Into The 'Evil Lair' Business

Do you suspect that your car might be a super villain? Do you suspect that you, too, might be a super villain, perhaps by virtue of holding entire cities captive or taking so many trips in your private jet that you are, in fact, helping accelerate the murder of the biggest entity on the planet: the planet itself?Well, then,...

Suggested posts

Reminder: You Can Still Get Awesome Deals On A Kia Stinger Reminder: You Can Still Get Awesome Deals On A Kia Stinger

The Kia Stinger is probably the coolest car to come from the Korean brand. Rear- or all-wheel drive, sharp looks and driving dynamics on par with much more expensive German stuff make it a compelling proposition. Even better is the fact that Kia continues to throw rebates on the hood to move units before the summer ends. Kia Is Practically...

Beware Of These Outdated Used Car Buying Tips Beware Of These Outdated Used Car Buying Tips

Buying a used car can be a bit more stressful than purchasing a new one. While it is possible to get a quality pre-owned vehicle, it requires a bit of patience and vigilance. However, you will want to be aware that there are some outdated but still prevalent strategies out there that may not give you the results you...

Dealership That Had 2020 Toyota Supra Marked Up To Nearly $200,000 Sells It For $100,000 Dealership That Had 2020 Toyota Supra Marked Up To Nearly $200,000 Sells It For $100,000

It’s Toyota Supra season at dealerships, otherwise known as that time when your BMW jokes benefit from a slight renaissance in popularity—“Will they accept it at the BMW service centers? Ha, ha! Get it?”—before they get worn out again. But that also means it’s markup season, like this recent Supra listed by a Florida dealership for about $140,000 over...

Will My Local Dealer Match A Deal In Another State? Will My Local Dealer Match A Deal In Another State?

As Jalopnik’s resident car buying expert and professional car shopper, I get emails. Lots of emails. I’ve decided to pick a few questions and try to help out. This week we are discussing leveraging out-of-state deals against a local store, how much reconditioning dealers do for used cars, the potential price difference between the 2019 and 2020 Volkswagen GTIs....

Dealership Employee Accused Of Buying Corvette With Stolen Customer Information Dealership Employee Accused Of Buying Corvette With Stolen Customer Information

Life requires a lot of inherent trust. We have to provide credit-card and personal information to both middle people and companies in order to buy things, open accounts or verify our identities, trusting it won’t be misused on any step of the ladder. But that seems to be exactly what happened to one car buyer in Arizona. The Arizona...

There Are Still Way Too Many 2018 Model Year Cars Stuck On Dealer Lots There Are Still Way Too Many 2018 Model Year Cars Stuck On Dealer Lots

As dealers prepare to sell down their inventory of model year 2019 cars to make way for new 2020 models, they’re still trying to get rid of leftover 2018 inventory. That’s... not a great sign. Cars Sales Could Be Heading Straight Into the Toilet The iPhone problem, self-driving car industry consolidation, and the hellscape that is the trade…Read more...

Should I Feel Guilty for Test Driving a Car That I Have No Intention of Buying? Should I Feel Guilty for Test Driving a Car That I Have No Intention of Buying?

As Jalopnik’s resident car buying expert and professional car shopper, I get emails. Lots of emails. I’ve decided to pick a few questions and try to help out. This week we are discussing free gifts with test drives, dual-clutch transmission worries, and how much of a hit you would take if you bought and sold a high-demand car.First up...

Bank Repossesses 50 Alfa Romeos From Struggling Dealership Bank Repossesses 50 Alfa Romeos From Struggling Dealership

Man, the pile of troubles a struggling Alfa Romeo dealership in Dallas has found itself under seems endless. Customer complaints, unpaid rent and now, 50 repossessed vehicles, are reportedly just the tip of the iceberg of problems facing Kamkad Automotive. Kamkad Automotive owns three dealerships in Texas—Alfa Romeo Fiat of McKinney, Alfa Romeo of Dallas and Kamkad Hyundai of...

This Dealer's Retro 1970s Ford F-150 Package Brings Back The Beautiful Trucks We've Lost This Dealer's Retro 1970s Ford F-150 Package Brings Back The Beautiful Trucks We've Lost

The past is back in a big way, folks. Don’t worry, disco is still very much dead and high crime rates don’t seem to be making a comeback, but two-tone F-150s with chrome racks and HiLites are, and I couldn’t be more thrilled about it. This retro package, called the “BFP Retro F-150" option, is available through Beechmont Ford...

Trump Supporters Pissed After Car Dealer Takes A Whack At Donald Piñata Trump Supporters Pissed After Car Dealer Takes A Whack At Donald Piñata

Your browser does not support HTML5 video tag.Click here to view original GIFWhile local dealership ads tend to be pretty cheesy, they usually stay away from political controversy. This weekend, Donald Trump supporters took to social media demanding that an Los Angeles-area Nissan dealership face consequences after making commercial in which a Trump piñata is whacked to promote a sale....

Language